If you forgot the Unlock Pattern
How can I perform a factory reset if I can't access the phone's Settings menu? Recovery solution
Hard Reset (Factory Reset)
If you forget your lock sequence and backup PIN, you will have to perform a hard reset to gain access to your phone.
WARNING Performing a hard reset deletes all of your user data, which includes pictures, videos, and music saved to your internal memory. Please make sure to back up your information prior to performing a hard reset.
1. Turn the power off.
2. Press and hold Volume Down Key + Power/Lock Key .
3. Release the keys when the FACTORY HARD RESET screen is displayed.
4. Press the Power Key to continue or the Volume Keys to cancel.
5. Press the Power Key once more to confirm or the Volume Keys to cancel.
If you forget your lock sequence and backup PIN, you will have to perform a hard reset to gain access to your phone.
WARNING Performing a hard reset deletes all of your user data, which includes pictures, videos, and music saved to your internal memory. Please make sure to back up your information prior to performing a hard reset.
1. Turn the power off.
2. Press and hold Volume Down Key + Power/Lock Key .
3. Release the keys when the FACTORY HARD RESET screen is displayed.
4. Press the Power Key to continue or the Volume Keys to cancel.
5. Press the Power Key once more to confirm or the Volume Keys to cancel.
Power reset Soft reset LG Android Lucid 2 VS 870
In the case of a malfunction or lock up error, press and hold the Power/Lock Key for 8 seconds to reset the phone.
or
To reset your LG Lucid 2 VS870 4G hard reset phone to factory settings
and erase all the data on your phone, touch Menu > Settings>
Privacy > Factory data reset > Reset phone.
Resetting the phone does not erase any system software updates you have downloaded or any files on your microSD card,
such as music or photos. If you reset the phone in this way, you are prompted to re-enter the same information that you did when you first started Android.
or
You can use LG Mobile Support tool to repair your LG cell phone, after download select menu Customer Support > Recovery Phone > Select VS870
Resetting the phone does not erase any system software updates you have downloaded or any files on your microSD card,
such as music or photos. If you reset the phone in this way, you are prompted to re-enter the same information that you did when you first started Android.
or
You can use LG Mobile Support tool to repair your LG cell phone, after download select menu Customer Support > Recovery Phone > Select VS870
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